Terms & Conditions

The following terms and conditions apply to all orders and the use of Home Creations website.

Orders

When placing an order through our website or by other means, you warrant that:
You are legally capable of entering into binding contracts, and you are at least 18 years old.

Home Creations Essex Limited have the right to refuse any order. We try to ensure our products discontinued on the site are not shown; however, if a product is listed, it does not always mean that it is currently available for sale.

Errors and Pricing

We make every effort to ensure that all information published is accurate, despite our best efforts, some of the Products listed on our site may be priced incorrectly. We will normally verify prices as part of our despatch procedures or reject your order and notify you of such rejection.

Payment

We will accept payment Payment for all Products in advance using Paypal or SagePay. Paypal and SagePay are secure methods of payment, and you can use any major credit and debit card to pay for the goods ordered

Delivery

Delivery charges are £4.99 per delivery address for orders to UK mainland.

Deliveries to Scottish Highlands, Northern Ireland, Isle of Wight, Isle of Man and Channel Island Extended Areas. Where you seek delivery of goods within the UK mainland, we will add a Further sum of £3.99.

Returns Policy

You may return goods purchased online at your cost to us within seven days of receipt of the order. The products must be in the original condition, unused, and complete with packaging for a full refund. We agree to make a refund to you; we will usually process the refund due to you as soon as possible and, in any case, within 30 days of the day we confirmed to you via e-mail that you are entitled to a refund for the defective Product.

We will usually refund any money received from you using the same method used by you to pay for your purchase.

Tolerances

All curtains have a standard tolerance of +/- 1 inch on width and drop.